User Engagement / brand Ambassador intern

 Remote, Unpaid Internship/ Reports to the CEO

HellolaApp is a mobile application that empowers users globally to practice new languages by meeting new friends and socializing. Reporting directly to the CEO, the User-Engagement Intern will provide a wide range of social support activities to keep the app users engaged and entertained. User-Acquisition activities and Marketing activates to create social media content and manage the social media accounts of the company may also be included.

 

Responsibilities and Accountabilities (Gaps in Knowledge Will be Trained)

  • Provide a wide range of social support activities to keep the app users engaged and entertained
  • Create social media content and manage the social media accounts of the company
  • Perform a set number of one-on-one user interactions per day in your language of expertise
  • Perform a set number of one-on-one interactions per day with users and peer interns in their language of expertise (it’s your turn to learn their language & culture)
  • Organize social several webinars and deliver 30-minute topic-based presentations about the cultures associated with your languages of expertise
  • Research and create content for cultural awareness to submit to the social media account manager<l/i>
  • Conduct research of user demographics and performed strategies for user acquisition when assigned
  • Collect and Provide feedback for the Optimization of the User Experience

Professional Qualities

  • Mastery of one or more of the following language: English, Spanish, Italian, French, or Portuguese.
  • Currently pursuing an university degree in marketing or any of the social sciences, preferably related to language studies or cultural studies. (Not Required but Preferred)
  • Previous experience working as customer service representative, or any other position directly related to marketing, sales of directly with clients/consumers. (Not Required but Preferred)
  • Proficient knowledge of Google Email & Calendar Management, Social Media Networks (Facebook, Instagram, LinkedIn, etc.), and PowerPoint Ability to research necessary/requested information thoroughly
  • Excellent time management skills to meet deadline Excellent communication skills

Soft Skills

  • Passion for languages, culture, and people
  • Enthusiastic and full of energy
  • Evidently elevated levels of curiosity • Courageous enough to show vulnerability
  • Open to try new experiences
  • High levels of thoroughness
  • Ability to quickly adapt to change
  • Proactive
  • Quick learner
  • Social dynamite
  • Determined
  • Self-aware • Empathetic
  • Caring
  • Excellent time management skills to meet deadline
  • Excellent communication skills
  • Agreeable
  • Independent
  • Creative

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